Netflix began running tests for their ads this past week, which are displayed in between episodes.
News of the testing quickly escalated and caused outrage among many loyal Netflix subscribers, which only showed that most people have little idea about what these ads are and how they work. Good news: there’s no need to fret.
The streaming service has over 130 million active subscribers around the globe, and what’s even more impressive is that the number could easily be double that, considering almost everyone shares the account with at least one other person. It’s not surprising that Netflix seeks ways to capitalize on its immense user base and grow its viewability.
FREE GUIDE: Understand The Key Elements Of A Successful Ad Tech/MarTech Project
From identifying which features will deliver the most value to discovering how to release your Ad Tech/MarTech platform sooner...Download FREE Guide
Everybody Calm Down, These Are Not Typical Ads
Netflix-gate made a lot of people jump to hasty conclusions about the company’s greed. However, lots of the criticism is simply unfounded. What frenzied users unfairly refer to as ads or commercials, Netflix calls promos – ads of other Netflix shows that the person might like. This is a far cry from watching a Ben & Jerry’s ice cream ad in the middle of your cable TV binge session.
@netflix I have heard about others getting advertisements in between shows now. Is that true?
Fair warning, first advertisement I get, I am cancelling my subscription and will urge my friends and family to do the same.
I pay a monthly service fee to NOT get ads.#netflixads
— Kyle Stephens (@kyle59sh) August 17, 2018
I'll be the one of millions to say it. If you introduce any ads to your service that we pay for, I am cancelling my subscription that I had for years and move on somewhere else. @netflix #netflixads #subscriptioncancellation
— iGameOver (@quantumstate12) August 20, 2018
Netflix, what are you doing? I’ll never understand corporations that have a great product and feel the need to randomly change said product for the sake of change. Leave well enough alone. @netflix #netflixads
— TheRealMatthewJones (@MJonesEsquire) August 18, 2018
No I won't update you Netflix because I heard about the trailers between shows. You know what those are called? Commercials. If I wanted commercials I'd watch cable. #netflixads
— Lex (@Phyregdss) August 21, 2018
— Rianna (@rianna_marie_c) August 22, 2018
Displaying promos to users involves some on-site behavioral targeting, and the promoted Netflix shows are actually very likely to fit your taste. Doesn’t sound that bad, does it? So let’s dig deeper into some of the reasons why everybody should chill out.
No Third-Party Ads
Netflix’s noble pledge to keep the platform completely ad-free still stands. Apart from the promos, there are and will likely never be any third-party ads displayed to the platform’s users, which was repeated by the company’s CEO on numerous occasions. Currently the only type of external advertising Netflix uses is slight product placement, which is still completely non-intrusive.
The company’s actual intention behind the
ads promos is to advertise their own content to existing subscribers and by extension, “promote new content in such relevant ways that we wouldn’t have to spend externally,” says Netflix Chief Executive Reed Hastings.
This will help the company to promote new content to long-time bingers internally, but also promote some old content to new subscribers, which makes sense.
Promos Are Only in Their Testing Phase
Chances are you have never seen a promo, and may never will. Promos are only displayed to select audiences, but may never end up being rolled into the actual service. This is because Netflix is only testing the idea, and may not implement it if it doesn’t bring the expected results.
It’s not the first time Netflix has tested new features either. For example, the video previews that play when users hover over a show’s title became a permanent feature, but hundreds of other features didn’t.
The Ads Are Skippable
Users can, in fact, skip the ads (sorry, promos) if they want to. It works just as before; after each episode of your show, the final credits roll and the “Play Next Episode” button appears. Netflix ads will work just like that, only a promo video will be shown instead with the “Play Next Episode” button.
You Can Opt Out of the Tests
If you are currently seeing the promos on Netflix, it’s probably because of your consent to participate in their tests and previews. If you don’t dig the idea, you can simply opt out by going to your account settings from your web browser: click the profile icon in the top-right corner, select Account and then Test participation. Switch the toggle and… Voila!
Test participation, when turned off, removes you from any tests, including the test for ads that you might be seeing in between episodes.
Promos Are Only 30 Seconds Long
The ads are not only easily skippable, but they are also only 30 seconds long. This length of a break isn’t that intrusive, considering that the ad often follows a 60-minute, uninterrupted episode. The content-to-promo ratio is still very good.
Promos Are for Content You Might Actually Like
Nobody knows your bingeing habits better than Netflix itself. It makes all the sense in the world for them to tap into their immense data about subscribers’ behavior and forge it into valuable insights and a better user experience for all. The net result is a more satisfied audience and extra viewership.
According to a Netflix spokesperson, the promos are expected to “significantly cut the time members spend browsing and [help] them find something they would enjoy watching even faster.”
Netflix Is Still Virtually Ad-Free
In spite of the outrage with subscribers threatening to cancel their subscriptions (see the tweets above), there is really no viable ad-free video-streaming alternative nowadays. In fact, Netflix is currently one of the last platforms considering a foray into ads, and the way it has decided to implement promos is still very minimal. To put it in perspective:
- Hulu charges users a premium to stream ad-free content.
- Amazon Prime shows skippable ads for its own shows before each stream.
- Twitch is looking to bring even more ads to its viewers. As of October, Twitch Prime will no longer be completely ad-free. The more expensive Twitch Turbo subscription will be required to watch streams without ads, which will cost $8.99 on top of the $12.99 Amazon Prime monthly subscription.
Netflix ads surely won’t adulterate your watching experience, and if anything, they might actually prove useful when you give them a chance.
The Netflix “ad scandal” is an example of how people can blow an innocuous change out of proportion and trigger a global meltdown. Ads are one of the reasons people gravitate away from traditional television or streaming platforms with ad breaks. Being ad-free is an important allure of the whole streaming experience, and Netflix executives must be fully aware of that before potentially alienating subscribers.