Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013 in Europe, Piwik PRO Analytics Suite enables governments, public institutions, private companies and enterprises to analyze and optimize full customer journey. Together with a powerful platform comes high touch customer care, training and professional guidance in obtaining the most valuable insights for our customer’s business. Our product is deployable both on-premises (self-hosted, PaaS) and in the cloud (SaaS). Each adheres to the strictest privacy and security regulations while ensuring our clients full data ownership.
You will be a subject matter expert on Piwik PRO Analytics Suite for our customer’s technical teams to ensure proper deployment and for power users of the platform ensuring frictionless user experience.

This may involve:

  • Building and nurturing long-term relationships with customers,
  • Participating in calls, analyzing requirements for enterprise customers (mostly EU and USA),
  • Finding or figuring out the proper solutions to customer’s technical hurdles,
  • Planning and coordinating the implementation of the platform,
  • Helping customers to use our products more effectively,
  • Being the voice-of-customer internally e.g. when giving feedback to product, customer success, marketing and sales teams.

What do we expect from you?

  • Fluent command of English (both in writing and speaking) and confidence to communicate in formal conversations (C1),
  • Analytical skills,
  • Basic knowledge of or willingness to study JavaScript,
  • Great communication skills and an ability to build strong relationships with clients,
  • A proactive attitude and a high degree of accountability for your work.

Possessing these assets would be a huge advantage:

  • Practical knowledge of any analytics platform
  • Previous experience in working with corporate clients,
  • Previous experience in running/coordinating IT projects.

You can surely count on:

support for your development

Flexible working hours & remote work

Mybenefit cafeteria and a lunch card

Private health care

TRULY UNIQUE ATMOSPHERE

Flexible work arrangements


Please don't forget to include the following statement in your CV: "I agree to the processing of my personal data for the purposes of the recruitment process in accordance with Article 6(1)(a) of Regulation (EC) No. 2016/679 of the European Parliament and of the EU Council of 27 April 2016 on the protection of personal data and free movement of such data, repealing Directive 95/46/EC."

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    Clearcode Group, with its headquarters at św. Antoniego 2/4, 50-073 Wrocław (Clearcode S.A. and Piwik PRO Sp. z o.o.), is Data Controller. We collect your data to be processed for the purposes of recruitment and future recruitment, if you give us clear and voluntary consent to do so. Data is stored for a maximum period of 36 months. You have the right to access and correct your personal data. Your consent may be withdrawn at any time by sending an email to gdpr@clearcode.cc. More information can be found on our Privacy Policy page.